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Web browser experience constantly logs you out
When I log into the web browser page (https://my.nanit.com/cameras-and-plans) to watch the kiddo I continually get logged out of my account within a few minutes, usually in less than 10. I don't have this same issue on the iOS app. Every time I am kicked out I have to re-authenticate, meaning re-enter the password and…
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Possibly hacked?
Is there any way to check your login/account activity? I just want to make sure
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Memories Subscription not showing up after re-pairing
I had to re-pair my nanit camera due to the temperature feature not working. When I connected it again, it did not recognize my memories subscription and it’s asking me to purchase it again for the second time in 2 months. Please assist
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Help! Nanit insights faulty. Not reading when baby is asleep! Can anyone please help?
clearly the baby wasn’t awake the whole night! Please help. I’ve been contacting Nanit and they are offering no help except from constantly restarting the app and camera.
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Account sign in
Hey I was wondering how to change the main admin for the sign in page. My baby's father gave it to me after using it for his baby. But now I can't sign in to it without his consent and he is now currently, unreachable.
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I want to delete my account, baby profile and all data.
I no longer have a Nanit camera and want my account, baby profile and all data deleted.
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Can we swap cameras between our two children
I have two cameras (plus & pro). I currently have the plus assigned to my newborn, but we'd like to swap the pro to her and use the plus with my todler. Is that possible?
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Important - got logged out automatically and cannot see my granddaughter sleeping!
Hi i was at my daughter’s house like a month ago and my account logged out automatically and i cant see my granddaughter sleeping anymore can i get dome help so u can log on pls because im really far from my daughter now cause i had to come back home and im in another country and i want to see her may i get some help pls…