If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Camera Wifi Connect Button Just Stopped Working - Device Now Useless
We have loved our nanit camera, but just today we experienced the issue that it looks like many many people have faced (after reading through the forums). When we plug in the nanit the red lights come on for a second then turn off, and then we hit the wifi button it does not start flashing anymore so it is