Nanit summary incorrect

CPTime
CPTime Member
edited July 5 in Camera & App

has anyone experienced incorrect data? Baby now sleeps on their stomach and I’m noticing the Nanit says they are “waking up” or when it’s morning we are removing them from the crib while sleeping, which is all incorrect. Advice or help?

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @CPTime,

    Thanks for sharing your concern about this. Try power cycling your Nanit camera by removing the camera from the stand and unplugging it from the wall for about five minutes. Then re-attach the camera back on the stand and let it boot back up.

    If you're still seeing some of the data showing incorrectly, you may want to change your crib positioning to ensure that the camera is placed correctly as this will help you get the most accurate insights. You can read more here: My sleep analytics are not accurate.