Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Breathing band Questions..
Hello! 👋🏼First time mom here- My baby is 7 weeks and I’m curious does the breathing band work with other sleep sacks.. baby loves the dreamland sack (I know AAP doesn’t recommend weighted sacks now) but anyway I’m Just curious, or do I have to use the Nanit sacks which I do have but not sure if he likes yet!