Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
White noise decibel level
When I put the white noise to max with my nanit pro and floor stand above the crib the db(a) rating gets close to 80. Any concerns around max volume on white noise for my newborn? I typically reduce it once they go to sleep or turn it off