Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Nanit not supporting older IOS
Can I ask how people watch their baby while they’re asleep without a monitor? We have been using an iPad but it’s an older model and Nanit have just announced they will stop supporting that IOS. Meaning we will need to buy another iPad to be able to do the same (I swear Nanit has cost me so much money