I have the Nanit Pro, using app version 3.64.0 and currently subscribed to the memories plan. I have used the Nanit for 3 days now and have never been able to see the video history clips (screenshot below). I also have never gotten a sleep score or any sleep insights to work (also screenshotted below). The notifications I…
I am typing in my real phone number, in +972 zone, and getting an "Invalid phone number", I also tried my wife's number and got the same result.
We have the Nanit floor stand. It was unplugged and someone stepped on the plug and cable/usb area broke. Is there anything we can do to repair it as it no longer plugs in or works? Thank you!
I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
When I pull up the Nanit app on my phone, I hear rain noises play, even though all ‘Nature Sounds’ are turned off on the app. The nursery itself is silent (no other white noise machines in the nursery). My partner is experiencing the same issue on his phone. Any advice on how to resolve?
How can I purchase the insights sleep plan? It is advertised on the website, listed at $50/year, but I cannot find anywhere on the website or the app to purchase it. Everything goes to the more expensive Memories or Milestones plan. I purchased breathing wear but now I can’t use it.
My Nanit doesn’t show any movement for the baby throughout the night but does pick up activity during naps throughout the day. In the evening, once he is put to bed there is no activity until he wakes up next morning even though I know there is motion or sound during the night.
Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
We love our Nanit and rely heavily on it. Today the insights tab stopped working for both my husband and me. Nothing has changed — same network and everything. But nothing today was recorded or tracked. Thanks!
Hi - the wifi button on our Nanit is wedged in. We’re not able to use our Nanit as a result because we can’t connect to wifi I’ve seen many others have had this issue in the chat forum. Please help
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