Recently, when trying to use the 2-way microphone option on our phones that are connected to our WiFi, we are receiving an error message saying "Connection failed. Try again". Once we log off the Wifi, force close and reopen the app, it seems to be working.
We just installed the Nanit Pro with Floor Stand. Does anyone have tips to make the Crib Position stay permantently zoomed in? I keep setting it on the software on the Iphone app to have a tight shot of the crib taking up 90% of the image, but it just feeds us a live wide angle and zooms out for the crib and shows the crib…
we recently purchased a new Nanit as our old one stopped working. I have added the new camera, but need to delete the other one.
I was testing and created a duplicate account for my child. Now I cannot delete it.
I have tried all trouble shooting activity and it isn’t updating when the baby falls asleep and when she wakes up?
I bought a second camera , the flex stand, and it will NOT connect to my bluetooth and I don’t know why! The first camera works fine! Anyone have any tips ?
Hello. I have the Nanit Pro. Have been using since February 2025. I realized today that the "Sleep Times" are way off, skewing the information. I have gone in multiple times to update the Sleep Times and it will not save. I have closed and reopened the app, as well as deleted and redownloaded. I am not sure how long this…
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
I just bought and set up my camera but when I turn the lights off, night vision does not work at all even though it’s turned on. What could be the issue?
I have two cameras and use split screen, the sound keeps cutting out in the night so I have no idea my baby is crying. It cuts out for both cameras so can’t be the camera and I’m up to date with the app versions and iOS on my phone. I’ve tried the reset suggestions from other posts and it does nothing. What can be done…
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