How do I remove the wall mount without completing destroying my walls? Trying to pull the covers off the wall results in either the adhesive ripping off huge chunks of drywall or separating from the cover and staying on the wall.
I have been nothing but heartbroken and stressed, not only can I not sleep because of my child but now my monitor is no longer working. I rely on this piece of tech to work to ensure I wake up for my child. The WiFi button has completely come loose and it seems that this is a common problem, I have the nanit original. I am…
the nanit all of a sudden is playing white noise out of nowhere. how do i turn it off? i searched the forum and the capability seems to be missing from my setting?
how come the image on my monitor is showing purple? I think it’s Don the camera because all devices I open the app on shows the same.
I’ve been trying to figure out why I don’t get the sleep analytics, followed the help area in the app and everything seems to be right, the only thing I can’t do is set up a parent pick up zone, but it says my crib positioning is correct, so I’m very frustrated as I just paid for the subscription and that’s the feature I…
My night summaries often shows wrong videos for the events. The clips are usually from earlier events on the same night, because of that is very difficult to understand the summary because the events and videos don’t match. ex: The event says the baby woke up at the correct time, but the clip is the baby being removed on…
our Nanit broke while we were on vacation. As I was posting it, it fell off its stand onto tiled floor. It looks fine from outside, but I can hear something bouncing around inside. Is there a repair option Nanit offers?
hi there, After travelling with our Nanit I noticed that the usb cable has been pulled into the stand. How do we fix it?
I’m planning on getting the ‘Best selling camera’ bundle. I’m still a few months out from my due date. If I buy an insights plan right now does it automatically activate right away. Or do I activate it when I set up the camera. I also have a camera for my toddler does the insight plan only go to one camera? If so, how do I…
Hello, I received a notification that my free Insights plan was expiring today so I purchased a new plan from the Nanit website. I am getting stuck on the activation page and tried refreshing/ logging out and retrying the code etc. I also tried to cancel my existing plan and I am still running into the same issue. Please…
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