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2 Different Temperature Readings
How is this possible? Wife's IOS-81 degrees Husbands Android 76 How could we possibly have 2 different temp readings from 1 camera?
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Night Vision
My night vision seems to be on all the time. The red dots are always on. Just started last night. If I manually turn off night vision the lights go off but if I go back to auto they always stay on.
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Random flashing on camera whenever we view it
Is anyone else experiencing disrupted sleep metrics from random flashing that happens? When we view the camera, it almost looks like a lightbulb or the flashlight is brightening then dimming, and it’s reporting it as motion detected. When we try this out when we’re in the room, there’s nothing discernible happening, so I…
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turn off white noise sound
the nanit all of a sudden is playing white noise out of nowhere. how do i turn it off? i searched the forum and the capability seems to be missing from my setting?
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Team member pending
Hello. I set up an account and invited my wife to become an admin member. She has accepted the invitation on her email link. When she attempts to go on the app it still shows pending. Is there a way to resolve this issue.
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Background Audio Not Working
Hi, please can someone help me with my audio. Nothing is coming out of my phone, and my husband’s phone. We’ve tried restarting etc.
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Webinar Recap 🎥 App Talk: Android App Updates
Meet the Nanit team and learn more about the recent updates to the Android app in this App Talk webinar! During this session, our Product and Support teams walk through the recent and upcoming changes to our app that make it even easier to monitor your baby and manage key functions. Webinar topics include: Meet the team…
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Night summary with wrong videos for the events
My night summaries often shows wrong videos for the events. The clips are usually from earlier events on the same night, because of that is very difficult to understand the summary because the events and videos don’t match. ex: The event says the baby woke up at the correct time, but the clip is the baby being removed on…
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Nanit scheduled maintenance on November 20, 2023
On Monday, November 20th between 11am-12pm EDT, we will be conducting scheduled maintenance to the Nanit network. You will be able to see your baby’s livestream and access other Nanit features during the maintenance window. You may briefly be unable to access the notifications center or receive notifications to your…
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new iphone 15 pro,app takes ages to load and no noise
app takes ages to open just constant buffering then when does open, no sound can be heard also no temp, humidity showing, but is working fine on my iphone 11pro
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How do I save or download videos with sound?
Hi there, how do I save/download video with audio using the latest Nanit? Previous versions allowed direct download of the videos through the Share feature, seems like that’s no longer available.. Please help. Screen recording doesn’t work since there’s no audio. Also can I speed up the video history so I can quickly watch…
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White noise cutting out and scaring my baby awake
I'm so beyond mad at this app and camera. This has happened multiple times and it's beyond hard to try and get baby to go back to sleep. This needs to be fixed immediately as I am now scared to use this feature. The white noise function we use every day for naps and night time it helps my baby sleep until recently it…
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White noise/nature sounds max volume is too low
All of a sudden the max volume for the white noise feature is super quiet. We can barely hear it. Is anyone else experiencing this? We turned it up always to make sure she didn’t hear us in the night but all of a sudden the sounds aren’t even close to the volume they used to be
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Grainy Noise
Is it common for the speaker on the monitor to burst? All of a sudden, all noise coming from the monitor sounds extremely grainy and not clear. We use white noise with every put down, and the noise output is so different from what it used to be, it’s now distracting to my baby.
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Camera not connecting after power outage
We had a power outage last night and since then the camera has not reconnected. I confirmed that it is receiving power and tried a hard reset, but the nightlight has not flashed, so I cannot pair. It seems others are having the same issue. How can this be fixed?
