Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Camera & App
Learn and share how to set up your camera with Wall Mount, Floor Stand, or Flex Stand. Find support and guidance for our app, customize your settings and more.
Discussion List
Categories
Popular Tags
- Expert Events 37
- Feature Request 28
- Insights/Sleep Data 26
- Camera Pairing/Onboarding/Reconnecting 21
- Camera Offline 18
- Insights Subscription 18
- Frequent Disconnection 16
- No Audio 16
- Alerts/Notifications 14
- Camera Hardware 14
- Update Release Notes 13
- White Noise & Nature Sounds 13
- Live Stream/Feed 12
- Breathing Wear 12
- Nanit App 11
- Red Alert 11
- Camera IR Lights/Night Mode 9
- App Feature 9
- Breathing Motion Monitoring 7
- Parent Like a Pro Summit 7
- Presale 7
- Video History 6
- Accessories/Stands 6
- Temperature/Humidity 5
- Audio Quality 5
