I have a Nanit pro & flex stand Apple Iphone & Ipad App version 3.61.0 (897) I have been using the Nanit for my older child for almost 3 year now and I always have received sleep insights like "Hey mom, i've been sleeping for 2 hours" on the homescreen, with specific timings on when baby goes to bed, wakes up, if he cries,…
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is…
Our Nanit has been tracking night time sleep as a nap. He usually wakes up between 4-5 to have a bottle then goes back to sleep. Put him back to sleep around 5 AM this morning and he woke up at 9. The Nanit counted it as a 4 hour nap. My “out of bed” time is set 8 am - 10 am. This is the 3 or 4th time this has happened and…
Hello, I need urgently the mac address for our NANIT PRO camera. I am trying to set up our my Nanit Pro however due to residential conditions the WiFi is through ask4 Wi-Fi of which I have an account with. Devices are added to the account via the devices Mac/ WiFi address. How do I find this for my Nanit?
I have been having frequent disconnection issues with my new nanit I got a router especially for the camera and still no luck please help
Is anyone else having issues with the Nanit App glitching and kicking you out while using the split screen mode? My app and device is up to date. Any suggestions?
Hello Nanit team, We recently purchased an upright camera with a base that has two legs, with the third side designed to rest against the wall. Unfortunately, the upright section snapped at the point where it connects to the base. We unable to hold the stand still land it keeps falling. We when put a tape around it, still…
My daughter naps in her crib with her Nanit on, twice a day. Yesterday there were no daytime insights and last night said there wasn’t sufficient data. She was in her bed all night last night, over 10 hrs. Today she’s already napped once and there is nothing for this morning. Kind of annoyed I’m not getting what I’m paying…
White noise function and the microphone function are not working at all. Basically no sound will come out of the Nanit. The nightlight function works fine, but nothing with sound. i have already tried rebooting the Nanit, reconnecting to network, rebooted router (within fine range), deleted and re-downloaded the Nanit app.…
Nanit is not recording events despite alerting that there is one. Says “oops, we were unable to generate a clip for this event.” Another thread on here said to downgrade the firmware to 6.18 but that is not an option to our camera which is at firmware 23.1.19 again with no option to downgrade. I’m writing for my other…
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