Hi, I am trying to use Nanit camera for my second baby but want to retain all of the data that I have collected of my first child. I have an active subscription for my first child. How do I create a second profile for my newborn to use with my existing nanit? How do I also ensure I don’t loose any data (growth and…
my camera has fallen off of the flex stand many times and won’t securely attach to flex stand and now has fell on my baby I’m not happy at all considering the money spent on this baby monitor is there anyway to resolve this issue?
Recently, when trying to use the 2-way microphone option on our phones that are connected to our WiFi, we are receiving an error message saying "Connection failed. Try again". Once we log off the Wifi, force close and reopen the app, it seems to be working.
You asked - we answered! Our team is excited to announce the launch of Nanit’s Split Screen feature (launching 7/13). We are the only smart baby monitor to have this feature available and it has been one of our top-requested features! 🤩 As you are exploring this new feature, we anticipate that you may have some questions.…
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
Hey, we’ve just recently purchased the Nanit from wall mount and installed it yesterday. Last night, I realised the camera feels hot to touch. When I unclipped from the wall mount, both the camera and the back of the camera that has the connections on it felt very hot. is this normal? Should I be worried? thanks
Nanit… instead of making us pay ridiculous subscription fees, it would be nice to have to option to add a team member for a fee per person. I dont want to pay $150 to upgrade just to add team members. it’s already so silly that we have to pay a separate subscription for an already expensive camera in the exact same…
Hi, I jusy got a second nanit and was completely taken aback at, 1. the fact that I have to pay a whole other subscription for a second camera that was already crazy expensive and 2. The fact that the cheaper option with the “6 months free” only lets me have 2 viewers, but I need 3. My husband, myself and our nanny all…
Hi there - we can't see the last 15-20 minutes of video on the large stream. We recommend including as much of the following information as you can: - Camera model - Nanit Pro - Mobile device - iphone 16 plus - App version & Camera firmware version - latest version - Issue(s) that you are experiencing - I'm having an issue…
I have been an active user of my nanit camera and with my current subscription looking to end, I decided to purchase a Insights Milestones plan from your online shop instead of via the app since the shop offered a Black Friday discount while the app did not. I received an email and was told to "activate" my new…
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