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Sound
Ever since the app was updated, we haven't been able to hear any background audio. I've uninstalled the app. I've reinstalled the app. I've cleared the cache and no dice. Has anyone else had this problem with the background audio not working?
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How to bring back my usb cable on the wall mount
hello. My usb cable went inside my nanit camera wall mount/stand and can’t seem to find a way to bring it back out. I cannot plug my camera into it
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Feature Request - Ability to schedule days/times camera turns on/off
it would be nice to be able to schedule the camera on/off setting for specific days and times. For example, we want to turn it off in the morning when we leave for daycare and then back on in the evening prior to normal bedtime. I would assume reminder notifications that it’s turning on and off at scheduled times would…
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Activating Insights Milestones with an Active Subscription
I have been an active user of my nanit camera and with my current subscription looking to end, I decided to purchase a Insights Milestones plan from your online shop instead of via the app since the shop offered a Black Friday discount while the app did not. I received an email and was told to "activate" my new…
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Nanit Pro will not power on
I unplugged nanit pro camera and now it will not power back on. Wi-Fi network is live and available, camera lights are not turning on.
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Night vision not working
hello! as of yesterday my night vision is not working. The red lights are not turning on and not logging events. Can you please assist? I have already unplugged everything a few times to reboot and it still does not work
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Nanit Camera not powering on
hi My nanit camera isn’t working at all. I’ve tried plugging it into different sockets in different cities in Canada and still nothing. I press the reset button on it and still nothing. It’s worth noting that about 6 months ago, one of the tongs on my flex stand broke inside the camera but it was working perfectly well…
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Temperature Not Updating
The temperature won’t update/refresh on my app unless I close out of the app and re-open. Is there a solve for this?
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White noise not working
Hi - I’ve tried everything to get our nanit white noise and sounds to work, no luck. Restarted camera, reinstalled app, etc. any solutions I’m not seeing? On vacation and this is. Much needed.
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Nanit on Flex stand issue
Hi, just wanted to check with you. We recently got Nanit baby monitor set and when i Attach it yo flex stand it only attaches to it very losely i.e if you tilt it forward by more than 45 degrees it just falls off. Is this correct or did we receive faulty unit? Thank you? Also are the attachemtbs same on Floor Stand.
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It is not showing when the baby fell asleep / wakes up
I have tried all trouble shooting activity and it isn’t updating when the baby falls asleep and when she wakes up?
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Background Audio Turns Off
I have my background audio enabled and turn it on before going to sleep. The last few nights my background audio has turned off at some point. I have tried unplugging the camera and resetting my phone and none of it is helping. Please advise.
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Split Screen option unavailable on iPad
I recently setup a second camera and have the Split screen option on my phone through the app. However, the split screen option is not available when I open the app on my iPad. Can someone help me figure out a solution?
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I’m trying to find the IP address for my camera so i can identity signal issues with eero ap
Trying to find out the IP address of the camera so i can monitor on my erro app
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HELP. My Nanit suddenly stopped providing sound. I can see my daughter but I can’t hear anything
I’ve tried deleting and reinstalling the app? I’ve tried reconnecting the monitor. Nothing is working and I can’t get any sound.
