Nanit needs to add tvOS support and include browser access in the base plan. Being able to view the monitor on Apple TV would make multitasking and nighttime monitoring far easier for parents using a shared screen. Locking browser access behind a paywall is frustrating — this is a basic feature offered for free by even…
I want to turn on the white noise but there is a line across the musical note. When I click it, the white noise options no longer pop up. Help
I would love to see an optional feature added to disconnect the sound from the Nanit app while videoing. I love the background noise option while monitoring her but if I forget to close the app after she wakes up and I have had multiple adorable videos ruined because all you hear is the background noise from the app.…
Hello, I just got a new (updated) nanit for my daughter (2 years old) and cannot remove her old profile from the app…I already detached the camera but the profile is still showing. Thank you.
my camera has fallen off of the flex stand many times and won’t securely attach to flex stand and now has fell on my baby I’m not happy at all considering the money spent on this baby monitor is there anyway to resolve this issue?
i have had my camera for 15 months and never had an issue and then today my camera isn’t working and said to connect to the internet. I went to pair and the pair button is stuck so I can’t use it. I received this as a baby shower gift over a year ago but could ask the gifter if they could try and find the receipt. We also…
I own two Nanit pro cameras. One for the nursery and one for the bassinet in our bedroom. I've followed the instructions on adding a camera to an existing account and it creates a new account every single time and then wants me to subscribe to Nanit Insights again. I don't need two Nanit Insights accounts. I only need one…
just give us the mac address of the device. please. why would this so hard to troubleshoot and why to you make us use your servers? why ot a local only option? this was a mistake to buy this. it is not a good product. because, it doesnt work and you gatekeep the hell out of the product. would very much welcome being proved…
Hi, one of our cameras is not showing when the baby fell asleep. Can you fix this. Thanks.
Recently, when trying to use the 2-way microphone option on our phones that are connected to our WiFi, we are receiving an error message saying "Connection failed. Try again". Once we log off the Wifi, force close and reopen the app, it seems to be working.
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