Hi, I’m having trouble finding the very top hinge piece replacement part as shown in the attached picture. What is available on the official Nanit site are only the short and long structures of the floor stand. Would someone be able to help find a replacement? Doesn’t seem practical to spend a few hundred bucks for a brand…
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
My Nanit Pro, Wall Mount, will not power on with the wall cord provided. I have tested multiple known working outlets and the night light on top of the device will not turn on. I have reseated the Nanit a few times and no change. I took a spare USB-C cable and outlet and plugged it in and it came online immediately. I…
I find that my nanit doesn’t actively show the proper temperature. I have temperature sensors in the room since they control when heat/AC turn on. The difference in temperature is about 10 degrees sometimes which is a lot. Like right now, room is at 71 degrees but Nanit shows 81. There is no way it’s that hot in the room.
Hi, I am trying to use Nanit camera for my second baby but want to retain all of the data that I have collected of my first child. I have an active subscription for my first child. How do I create a second profile for my newborn to use with my existing nanit? How do I also ensure I don’t loose any data (growth and…
Hi, I've been using the Nanit Pro for two weeks now, and I've noticed that the "Went to Bed" time under Insights keeps getting updated throughout the night. For example, if I pick up my baby for a feed and put her back down, the bedtime sometimes gets overwritten—even though this doesn’t happen consistently. Most nights,…
Is there a way to still have my alarm sound while the app is open? Seems like I can either monitor my baby during the night or wake up on time?? There’s gotta be a way for both
I’ve been having reoccurring issues with Nanit dropping connectivity through the day. Issue seemed to get really bad after the 6.48.6 update. Rebooting, repairing, and changing bandwidth have not solved the issue.
so for the past week or so our camera has been about 15 minutes behind in the video history. It’s also tagging events such as “put to bed” or “fell asleep” when my child isn’t in their crib, we haven’t even been in the vicinity of the crib for it to grab our motion. Is anyone else having similar issues? I’m attaching…
can you please send me the MAC address for my banit
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