My nanit camera has a constant white noise in the audio background. I've rebooted the camera, uninstalled/reinstalled the app while power cycling through the camera, force closed the app, and all firmware is up to date. Not sure what my options are. It's also not registering her sleep.
Hello! I’m currently receiving motion detected alerts but not sound detected alerts (my camera is close to the crib, sensitivity is high, etc). Any suggestions?
We have a nanit pro and have used it since our son was born 18 months ago. Occasionally it stops streaming and we just turn it off and on or turn our Internet off and it's back. This time on Wednesday 6th at exactly midnight the camera went off. It has been completely dead ever since. As though no power is going to it at…
My Nanit Camera is showing an incorrect time for about an hour. Example it says my daughter woke up at 10:30 but it was actually 11:22 am. How do I fix this?
We received the 5 year bundle today and setup everything but for some reason the 6-month trial subscription for the milestones plan is not activated on the account. It might be due to my wife purchasing the Nanit device on her account and me setting it up with my email. How can we activate this trial?
I try everything to pair the camera but is not working it shows all the time this, I try to contact support but nobody give me a response.
On Wednesday, February 26th, 2025 between 10:30-11:30am ET, we will be conducting scheduled maintenance to the Nanit network. During the downtime you may briefly experience delayed push notifications. You will still be able to see your camera’s livestream during the maintenance window. We are upgrading our infrastructure…
Hi! I have the app set to background audio, my phone set to high volume and not silenced or in DnD mode. Before I go to sleep it works just fine with the sound coming through clear. But then I go to sleep and at some point in the night my partner wakes me up because the baby is screaming but my phone's screen is black and…
I am thinking of passing my old Nanit Plus on to my SIL. I haven’t used it in awhile and I know there’s a newer version. Will she still be able to download the app and connect to use the Plus?
our Nanit broke while we were on vacation. As I was posting it, it fell off its stand onto tiled floor. It looks fine from outside, but I can hear something bouncing around inside. Is there a repair option Nanit offers?
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