Our breaker flipped and we lost power. When I turned everything back on again, our Nanit camera stopped working. The Nanit was plugged into a surge protector and everything else on the same surge protector still works fine. When plugged in, it briefly shows the red lights and makes that faint "click" sound. After about two…
Neither my husband or I can get the audio to work on the app all of a sudden. We did a reboot, unplugged and replugged in, restarted our phones, checked for app updates and still nothing Is working. Help
hello, I have a duplicate account on my app. How do I remove one?
It would be go great to have the breathing band results on the split screen page. I like to have my phone on display at night with all my cameras on split screen to watch. We are huge advocates for the breathing band trackers and would be awesome if we could view the live view of the cameras with their breathing band…
I added our nanny to both kids camera. It showed on her side bar but where crib video should be it’s just loading sign she deleted app and logged back in and still happened connected to our WiFi. How to fix??
my background audio stops playing and I have the most recent update.
Hi, my Nanit is showing times that are off by about an hour. I’ve tried all the troubleshooting other posters have mentioned (unplugging, restarting, etc) and it consistently shows the wrong times in the activity feed. It sounds like other posters are having this issue, is there a bug fix in the works?
hello how do I fix the button on my camera. It is not working and looks stuck. I opened a ticket today on this as well. Please confirm receipt and advise on how to fix this asap.
Hi Nanit team, We love using our Nanit and it’s been incredibly helpful for monitoring our baby’s sleep. I wanted to suggest a feature that would make the experience even better: It would be great if the audio feed could automatically mute when the baby is not in the crib. Right now, the sound stays on 24/7, even when the…
hi there, My app has not show any advantage since May 30th. I have been busy and didn't really pay attention till 2weeks agago. I have Insights premium so I don't understand what is going on or what went wrong. Can we please resolve this as I am not getting what I paid for. Please let me know what to do because I just…
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