my camera is connecteed to the floor stand. can you help me fix?
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
Hi there, suddenly we can’t see our daughter properly and the image is very dark - the night vision seems to be malfunctioning. Can you please help? Thanks!
Hi, I've seen a couple of posts here in the past asking about release notes for firmware updates to the Nanit camera, but the responses from the Nanit team are always evasive and some form of "we'll forward your request to our development team" with no further follow up. When will we know what changes are being added to…
My Nanit pro reset button suddenly stuck and I’m unable to pair the camera. This has happened right before I’m about to leave for my vacation. From the community, it looks like it’s a known issue and I have emailed the help. How long it’ll take for the new device to reach me ?
We have a Nanit Plus set up in a room that doesn't get a lot of direct sunlight - but during the day it gets plenty bright to get a good picture from the camera. When the app is set to Auto night vision, the camera almost always stays in night vision mode, only switching this off during the few hours when it is brightest…
Hi, I see this has been posted multiple times but I cannot seem to access the solution. Our pairing button is stuck and rendering our monitor useless. How do we solve this?
Hi, just wanted to check with you. We recently got Nanit baby monitor set and when i Attach it yo flex stand it only attaches to it very losely i.e if you tilt it forward by more than 45 degrees it just falls off. Is this correct or did we receive faulty unit? Thank you? Also are the attachemtbs same on Floor Stand.
Had it started & working on then 3 hours later the camera stop working & it was hot.
ForFor a few weeks now, i've had no sound in the Nanit app. I can't hear when baby is talking or the background.From the sound machine. I've uninstalled and reinstalled the app. I've unplugged the camera nothing seems to help. I saw other people had asked the same question and had answers, but for some reason, I can't…
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This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
