hi! Is there a way to set up the Nanit pro and link it to my phone without starting the sleep insights trial? The baby isn’t here yet but I want to get the monitor set up before he comes. Thank you!!
For some reason our camera is suddenly disconnecting from the internet now. We have had it for 3 years and never had issues until the past 3 days. But now it is only pairing and recording sporadically. It will be on for 5 minutes, disconnect for 20, back on for 10, back off. Almost like it’s losing power off and on. But…
Am I able to get a replacement with the warranty?
The white noise volume suddenly dropped and is too queit on my daughters nanit. It was totally fine for over two years.I have two and the other one is at least double the volume. I've power cycled, reinstalled the app, and using other devices makes. Please help, thank you.
Anyone else notice the loud clicking noise from the Nanit camera when it switches to night vision or detects movement? It's loud enough to startle my baby. Seems pretty counterintuitive. I already turned off all movement alerts but wondering if there's another setting I can adjust to eliminate that.
This has been happening for a few weeks. At first i thought my husband was doing it since he leaves first but the nightlight will turn on by itself and go bright then dim bright them dim and stay off - we do not use the night light. Is anyone else havibg these issues? Our wifi seems to be fine no issues We changed our…
We’ve been using Nanit for the past few months now and insights has never worked for us. The camera just says “Good Morning/Evening Dad”. Dashboard never shows any stats. Have power cycled and hard reset the camera multiple times. We have even upgraded from Sleep to Memories in hopes that would fix the issue. It’s been a…
Hi How do I activate one year free subscription as it’s my first time with Nanit? It just offers me to buy subscription, not providing a free option.
My brand new nanit, my baby inst Born yet, 1 week ago it works well, today stop working!! The câmera status light is off, The app is not recognizing The nanit! I need help, i'm 38th weeks pregnant!
I went to look back at the video history on the app for last night and it’s missing video from 8:00pm-12:00am. Does anyone know why this would happen? I have no notifications that there was any connectivity issues. This is extremely frustrating, because what if something had happened during those hours and I have no way of…
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