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Nanit pro sound notifications
Hello, we have just set up our Nanit for the first time as we are starting to leave the baby in the room on her own. she cry out at one point and there was no alert notification so I turned the sensitivity to max. It still doesn't really pick her up though? In the morning when she wakes up it registers our voices but not…
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My notification are no longer working
I use to get notification when my baby moved or cried and now I no longer get that. I have looked to make sure my setting are right and the sensitivity and that is all the same it’s always been… please help. I just eanna make sure my baby is comfortable at night
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Night vision is not working
Hi - our night vision functionality suddenly stopped working (see attached photo). We have tried troubleshooting per other posts on this topic but nothing has worked. Has anyone had any luck with a possible fix? We can’t see anything at night.
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Audio constantly breaking up
We have the white noise on continuously and therefore when the camera background audio is on (which is most of the time eg overnight) we should get a continuous stream of white noise. However, the white noise (and therefore audio) is constantly cutting out. Sometimes it cuts out and doesn’t come back on until I restart the…
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Audio not working
Just switched to 2 factor authentication and now the sound feature doesn’t work to monitor our baby. have done all the basics (turned on/off, uninstalled and reinstalled app, switched on/off all the audio features within the app). please advise on how to fix. Thanks
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Iphone 14 connection issues
I recently got the new iPhone and for some reason it just won't connect to the Nanit cam. Other devices at my home are working fine (iPad, iphone 12 with ios 16). Any one else facing the same issue?
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Does anyone else have an issue with battery drain?
I've seen a number of discussions about connectivity issues, but does anyone else have a problem with the app draining your battery? I've noticed that while I'm using the app, my battery just dumps. My sister has an app based monitor, (not Nanit) and she doesn't seem to have this issue or the connectivity issues either.…
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Wall mount
Hi I purchased a Nanit in 2020 with the stand, I was wondering is the new wall mount compatible with the camera? Also when purchased hie much trunking is provided
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White light flashed when video was loading
Tonight I went to open my camera to view and it was loading. Then, a white light flashed once on the camera. After that, my live stream was streaming per usual again. I was freaked out about hacking so I removed the camera and turned it off. Then I reset the camera and re-paired it to my Wi-Fi. Then for extra security I…
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Insights for Wall Mount
We have our Nanit mounted to the wall with a wall mount but I just bought the Nanit Insight package that is $119 and I can't look at dashboards because it says I have my camera on a flex stand. Does anyone know how to fix this? I bought the Insight package so I would have all the benefits and it's frustrating I can't get…
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No audio
I have no audio from Nanit in my phone app or on my Amazon echo show. This is more important than video, especially during the night time. Please assist and fix this ASAP
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How do I add a babysitter?
How can I add a babysitter to Nanit without paying a fee?
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Auto night vision not working
My nanit is brand new (I've had it 3 days). It was working great then last night the monitor screen was pitch black. After giving I found how to turn on the night vision but the auto night vision option suddenly won't work!! Anyone have a fix for this? Pretty upsetting for a $400 product to last 3 days before having a big…
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When does free 1-year insight subscription start?
I just purchased the pro but baby isn't due until June 2023 and will sleep in my room for 1st 6 months. Should I hold off on activating free 1 year subscription to maximize usuage? Does it start when I sync it to my nanit account or turn on camera (set up)? I would like to get it installed but not activated. TY!
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Apple TV App
Ideally app would have similar or identical functionality but most importantly Picture in Picture and notifications (while not in app, like homekit notifications when a door opens). This seems like a no brainer to me and should be simple enough to port over to the TvOS. For me its cumbersome to have to constantly reach for…
