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Why is my saved insight memory at a faster speed and with no sound?
In the activity center it's nice normal speed, but the insight memory is at 1.5 speed and with no sound rendering it useless. Is there any setting I need to change in the app? How can I save the normal speed version?
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Switched from Flex Stand to Wall Mount, now all non-sound related activities are sped up and muted
Hello, Yesterday I changed our camera from being attached to a flex stand to be securely wall mounted above the crib. Prior to doing this, when opening the app I received a pop-up message how flex stand limits certain features, but all my Nanit Activity history events were viewable at normal speed and with sound. However,…
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Nanit Pro 1080p does not look like 1080p
Hi Can you explain why the video recording on my Nanit Pro is not streaming at 1080p ? Attached are the screenshots and as you can see its very pixelated.
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Horrible service
More of a statement rather than a question. After several says of emailing a support agent I still have camera issues. Tried every single troubleshooting option and the camera still freezes, disconnects and shuts the white noise off randomly. For the cost of this “high tech” camera I am very dissatisfied.
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Poor video quality when zoomed in and unable to see anything with lights off
For the price of the camera…. The quality of the picture when zoomed in is less than desired. But the real issue is the picture quality with the lights off in the room. The night vision IR lights are on, updated camera, removed from power, and restarted app on phone. Nothing helped, attempted calling support line and sat…
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Audio/Visual Issues?
Has anyone else been having issues with their camera going in and out. I woke up the other night to the monitor not even on. I go back to look at video footage and it’s spotty. The audio keeps going in and out too. Am I missing something? I’ve made sure to update the app, restarted my phone multiple times…I’m at a loss.
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Nanit, the Tesla of Monitors in ways you don’t want
So where do I begin? I ordered 2x Pros to replace an Arlo Baby and with our second child on the way. Costed a fortune, but thought I was getting a quality product. I was mistaken, and my wife and I both regret these products ever since they arrived. Camera Quality The quality of the camera is an embarrassment. I see why…