Always awake

edited May 12 in Camera & App 12 comments

I’m hoping someone higher up can get in touch with me regarding this issues, and also and want to know if others have this problem as well.

I have logged multiple request with support and always get a generic response. For the record I believe I have power cycled the Nanit and Router, reset the Nanit, and removed and reinstalled the app as per instructions.

Honestly I feel the Nanit support response is always very ‘canned’ and they do not read the actual request because they come back with the same answer every time even when you have started the email with ‘please do not come back with the same steps I have already tried.’

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