False red alert because multistand is so high

NellasMommy
NellasMommy Member
edited June 27 in Camera & App
@NanitMackenzie hi, could you also message me? I had a false red alert this morning (scary as hell) and I believe this happened because multistand is so high. I’m traveling and travel dome is much lower to ground than bassinet.
Tagged:

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @NellasMommy,

    Thanks for posting on the community about your concern. I moved your thread to a new thread as the other thread was mentioning wanting workarounds for analytics for multi-stand.

    If your camera is mounted too high, it could cause some inaccuracies with tracking and cause some false red alerts. We suggest you to have the camera three to four feet away from your baby. You may want to try adjusting your camera to get a better view of your baby, which you can refer to more here: Crib positioning & camera placement.