Nursery sound won’t turn on

Hi. The camera was disconnected for a couple of weeks, now I plugged it in and have no sound. In the app it says Audio is disabled from settings, I go to settings and try to turn it On, but it won’t save and is off, so I get no sound from the nursery.
Any suggestions what to do? Please help
Yulia
Best Answer
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Hi, I tried unplugging the camera and everything and something worked and I was able to turn it on finally. Thank you though!
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Answers
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Hi @Yulia_K,
Let us assist you more with your sound not turning on from the Nanit app. Have you tried force closing the app and/or logging out and re-logging in to the app to see if that helps?
Also, let us know what phone device you're using and what OS version you are running on your phone device.
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Hi, I tried unplugging the camera and everything and something worked and I was able to turn it on finally. Thank you though!
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