Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nursery sound won’t turn on

edited August 2022 in Camera + App 2 comments

Hi. The camera was disconnected for a couple of weeks, now I plugged it in and have no sound. In the app it says Audio is disabled from settings, I go to settings and try to turn it On, but it won’t save and is off, so I get no sound from the nursery.

Any suggestions what to do? Please help

Join the conversation!

Sign In

To view full details, sign in.

Register

Don't have an account? Click here to get started!