Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
📱 Nanit Android App - Version 3.4.1.0 - Apr 4th 2022
📢 What's new:
We're constantly looking at ways to make your baby's sleeping experience better!
- You can now watch Video History from the Activity tab and see your baby's timeline!
- You can also filter sound and motion events in the Activity tab.
- Stability and performance improvements
📢 Some users may notice that you may not be seeing your videos that have detected motion or sound, which is turned off by default on this update.