Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Moving the nanit
Can anyone give advice about your experience moving the nanit once you’re ready to transition to the crib? I am concerned about the sticky pads on the back of the wire covers. Will I be able to reuse them? How can I replace them? Will they rip the paint off the wall?