Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Breathing Band Issue

Hello, we are new to Nanit and used the Breathing Band for the first time last night. I thought the band would work all night but it looks like it only works for half an hour when you push the lung button in the app. Can anyone please clarify if that is the case? Many thanks!

(Apologies I think I had previously posted this in the wrong area)

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