IPad app no longer showing status detail

I use both my iPhone and iPad to monitor, yet just in the last day or so the iPad Nanit app is no longer showing the status detail overlay info - i.e. ‘Hey Mom, I fell asleep 15 minutes ago’. It’s still showing on the iPhone app, and definitely used to show on the iPad but now it just says ‘Good Morning mom etc’ - as if I was running the camera using the travel stand. It is on the floor stand so unsure why this has changed?

I updated my iPad OS and the Nanit app and this didn’t resolve it.

Some assistance would be appreciated as I really would like this information back on my iPad if possible.

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hey @zoevirtue,

    Thanks for taking the time to post your problem that you're having with the Nanit app on your iPad. Have you tried reinstalling the Nanit app and rebooting your iPad to see if that works? Could you also provide us a screenshot where the iPhone and iPad are showing the status differently?