Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Is there any way to turn IR light dots when sleeping at night
the IR light dots seems are always ON even if I turn off the night vision mode. It seems to be distracting when sleeping at night in dark room. Is there any way to completely turn them off??