Has your app been very glitchy recently?

Something is wrong. Here are a few things that are happening as of the last 2 weeks or so:

  • we are getting CONSTANT “Nanit couldn’t detect breathing wear movement, was she removed from crib?” Notifications. When we check, it’s still monitoring and she’s fine. The sleep sack seems fine too. I’m talking like 10 of these in the last hour. Not a red alert but??
  • when my husband opens the app on his phone I get a “sound notification” on my phone, and vice versa
  • App no longer says ___ fell asleep __ minutes ago
  • app night summary is totally wrong.

Answers

  • NanitMackenzie
    NanitMackenzie Community Moderator, Nanit Team
    edited January 18

    Hi @Livynight, our team will reach out to you to identify what might be causing these issues! In the meantime, if you haven't already, I'd recommend power cycling and resetting your Nanit to see if that resolves any of the issues. We will be in touch soon!