Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit Newbie

in Camera + App 1 comment

Hey all! We just got our Nanit and haven’t even cracked the box open yet. I love this monitor for when my baby is young but Im confused as to how practical it will be as my son ages. When he starts to stand in the crib how will he not mess with it? Am I missing something? Thanks!

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