Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Breathing band issues?
As a FTM with terrible PPA I am very disappointed in the breathing band as it has given false alarms multiple times- after the first time it went off I am not sleeping at night because I am so terrified that my baby is not okay. Has anyone else had issues with the breathing band? What do you suggest? I