Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Sound for Nanit Pro is not working

in Camera + App 1 comment

Hi - I installed our nanit pro yesterday, however the sound is not working today. It was working fine yesterday. I've been through the guidance on other forum questions regarding sound not working, and it is still not working.


Please can you advise what to do? We really need to be able to hear the sound!


best wishes

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