Sound for Nanit Pro is not working

IC80
IC80 Member
in Camera & App

Hi - I installed our nanit pro yesterday, however the sound is not working today. It was working fine yesterday. I've been through the guidance on other forum questions regarding sound not working, and it is still not working.


Please can you advise what to do? We really need to be able to hear the sound!


best wishes

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Answers

  • Mackenzie
    Mackenzie Member, Nanit Team

    Hi @IC80 - thank you for trying some initial troubleshooting steps - I'm sorry that you are having trouble with your new Nanit. I have passed this along to our support team to take a closer look at your specific setup and camera. We will be in touch shortly!

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