Wifi Button Is Jammed

SEBEV3313 Member
edited January 7 in Camera & App

I tried the hard reset, which I saw as a suggestion on the nanit boards, but it did not work. What do I do to un-jam this button?


  • NanitMackenzie
    NanitMackenzie Community Moderator, Nanit Team
    edited January 3

    Hi @SEBEV3313 - thanks for trying the troubleshooting steps and posting here. It looks like you are working with our support team on this currently, they will be your best resource to help out with this specific hardware issue.

    For others who are experiencing a similar issue with a jammed wifi button - if you have tried a hard reset of your camera (you can find instructions here) and that did not work, please contact our support team directly so we can resolve your issue as soon as possible (1-866-696-2648, complete the contact us form, or email [email protected]).