Will not work!
Just bought this camera and installed it since baby is due any day now. Was working fine until i received a notification that camera was offline. Try to reconnect and now wifi pairing button is not working. Super frustrating. Anyone else have this happen? If so, how do i fix it? Please help!
Answers
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Hi @Ximena, I'm so sorry to hear that you are having trouble with your camera, I know this can be frustrating.
We always recommend resetting your Nanit Device or trying these other troubleshooting steps first to determine if that will solve the issue.
If these do not work, let me know and I can escalate the issue to our support team so we can provide 1:1 troubleshooting. You can also reach out to our support team yourself anytime (1-866-696-2648, complete the contact us form, or email [email protected]) so we can assist you.
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