Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Red Lights on/off
Hello, I have had my Nanit camera since May 2021 and today I had the camera off while in bed pumping and I noticed the red lights kept going on and off and making the clicking noise. I didn’t have TV on and there was no light change. I am worried I have been hacked. Has anyone had these problems