Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Breathing Band on transitional sleep sacks
What transitional sleep sacks are safe to use the breathing band on? We used the Nanit swaddle with our baby and at about 9 weeks we noticed she was too long for it. She was also able to get her entire arm out of the top of the swaddle so it went under one arm, up over the opposite shoulder.
I don’t feel like she is ready for the Nanit sleep sack, Id like to keep her arms somewhat contained. We have a transitional sleep sack with a weighted bean on it but arent sure if it’s safe to put the band around a weighted sack.