Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Feature Request - White/Waves/Bird Noise and Light On/Off When Baby Not Present
Where is the right place to submit feature requests? I have a few ideas relating to the app and software which I think would make the Nanit (Pro) much better. There doesn't seem to be a forum for this but it might be a good idea if one did exist so we can contribute to making the Nanit