Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Nanit Insights Disruption for Some Users
Some users are currently experiencing issues with receiving Nanit Insights. Our team is working on identifying and fixing the problem. Some users have successfully fixed the issue by performing a Nanit Camera reset.
For more information and status updates, visit status.nanit.com.