Temperature and humidity feature not working

Since we got the Nanit, the temp and humidity feature has not worked. We did trouble shoot as indicated but still does not work. We use the multi stand and it works fine. Our base seems to not work properly. I was told that if after following directions to try to fix the temp issue and it still doesn’t work, it would have to be replaced. Is this correct? This is very important to us since our babies room tends to be much warmer or cooler than the rest of our home


  • NanitMackenzie
    NanitMackenzie Community Moderator, Nanit Team

    Hi @Diane, I'm sorry to hear that your temperature and humidity features aren't working for you. I have created a Support ticket so you can connect directly with our team. They will reach out to you shortly!