Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit Milestones Insight not showing up!
Hi I purchased the Insights plan as part of the black friday deal and it isn't showing up in my account. I have the memories plan, I tried canceling that in my apple subscriptions as someone else on here recommended but that isn't working. I was given an activation code with nowhere to put the code! I'm extremely disappointed in