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You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

False Red Alert

in Breathing Motion Monitoring 1 comment

After using the breathing wear for 6 months without issue, we had our first false red alert tonight. We no longer have Insights so we can’t view the video to see what caused it. It is insane to me that viewing FALSE RED ALERT footage requires you to pay for Insights. All parents should be able to see that. Please

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