Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
My Nanit pro camera doesn't respond to anything
A couple of days ago, we decided to set up the camera, pressed the button for the first time and the blue light started blinking, but at that moment we had not completed setting up the camera completely. Today we decided to finish it, but the camera does not respond to anything, I changed the power supplies, checked the power