Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Purple camera

in Camera + App 1 comment

my nanit camera appears to be a purple color when im looking at it through the app. Its the same on two phones so I am assuming its the camera. Does anyone know how to fix it? Thanks!

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