Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Change the Orientation of the Full Screen Camera view to "Foot of Bed View".
Dear Nanit Support Team,
I hope you're doing well. I'm experiencing an issue with my Nanit baby camera's view alignment. When I place the camera at the foot of the bed, the full-screen view appears sideways, and it does not align with the bed's position. Ideally, when the camera is placed at the foot of the bed, the rectangular view should adjust to a