Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Suggestion: select area to record and display video with
Since videos take alot of bandwith, it would be great if its possible to crop exactly the area we need app to show and record. this way it will help finish uploading data video faster capturing exactly area of interest and also gives more privacy, since feeding moms in most cases are included in the main camera area and they