Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).

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Solution for night-time?

in Camera & App 3 comments

We specifically went with the Nanit Pro because we liked the app connectivity and not having another monitor to carry around. That said, we didn't think ahead to when our daughter would be in her own room and crib at night...

I'm aware Nanit has night mode where you can basically leave your phone on and it wakes if it detects any sound or motion. But it also doesn't detect sound if white noise is being used, lol. Does anyone know of a good solution? Or are we going to have to shell out for an extra cheapie once she moves

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