Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
No notification sounds
Hi nanit fam! I’m receiving sound and motion notifications but they are silent. I tried everything every setting and I’m getting the alerts but no ding. So nervous going to bed with this issue. Here are my settings for reference. Thanks in advance for any insight!