No notification sounds

Hi nanit fam! I’m receiving sound and motion notifications but they are silent. I tried everything every setting and I’m getting the alerts but no ding. So nervous going to bed with this issue. Here are my settings for reference. Thanks in advance for any insight!


Answers

  • Melanie
    Melanie Nanit Team

    Hi @MaddiesMom331 Thank you for posting here and I'm sorry this issue is occurring. I've escalated this over to our support team so we can take a closer look at why your sound is not playing - we should be able to resolve this with some additional troubleshooting. We will be in touch with you soon!