Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit light turned itself on in the middle of the night
My little boy woke up at 2am this morning and was shouting me. As I walked into his room the cameras night light turned itself on for a couple of seconds then went off again. It's really freaked me out, I know Nanit boasts a good security system but I'm worried the camera has been hacked. Has anyone had the