Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
PSA: Apple Pay
So, our insights subscription was going to run out. We’re working on transitioning to one nap so I’m actually paying attention to how long he sleeps and his wake times, etc. I used Apple Pay in the app to renew. I got an email from nanit saying that my purchase was successful. Then on Friday night (of course) a week