Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).

Nanit update

in Camera + App 1 comment

I’m not sure if it is just me or not but ever since the update on the Nanit app I have had nothing but problems. This morning I woke up to hearing my baby cry and the app not working telling me to set up my camera. It’s been set up for four months. There have been other times they

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