Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Did Nanit change its free features?
I used to be able to see what time he went to sleep and what time he woke up and if there was any activity during the night and it used to tell me how many hours he slept and I never had to pay for it and now everything is gray and it’s asking me if I want to