Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Nanit Stand Placement
Is it possible to place the Nanit Stand at the end of the crib (over babies head) ? Or does it have to be placed on the side ? We have the breathing strip only (no swaddle) so not sure if that needs to be read a certain way.