Unable to pick up breathing band since last update

Hello All, is anyone having issues since the last camera update? We have never had monitoring issues with the bands before but since the update it seems to always be struggling to pick up breathing :/

Answers

  • @Neil_R Thanks for reporting this here! I've gone ahead and escalated this over to our support team - they will be in touch with you directly to take a closer look at what you are experiencing so we are able to find a resolution! Thanks

  • Thank you Melanie, I spoke to them they are troubleshooting this foe me, could you check that they don't need anything else from me end please? 🙏 😀

  • @Neil_R will do!