Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

No Sound from Nanit

edited May 2022 in Camera + App 53 comments

Hello -

We currently have two Nanits, one for each of our babies. They have been working fine for quite a while. Our kids are in the same room so we generally listen through the one with the better sound, as we can hear both kids that way. But I noticed a few days ago that I am not


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