If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
lower white noise and increase sound of baby
my husbands Android phone makes the white noise background sound d very low and less noticeable throughout the night and also amplifies just the babies noises. My iPhone however is loud and obnoxious with white noise all night and the babies sounds are faint. Has anyone one been able to fix this in an iPhone??