Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit pro not working

edited July 9 in Camera + App 3 comments

My brand new nanit, my baby inst Born yet, 1 week ago it works well, today stop working!! The câmera status light is off, The app is not recognizing The nanit! I need help, i'm 38th weeks pregnant!

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