Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
White noise volume
Hi the white noise volume dropped and is too quiet on my sons nanit. It was totally fine but then that started a few months ago. I have 2 other Nanit cameras and the other one is at least double the volume. I've power cycled, reinstalled the app, and using other devices makes. Please help, thank you.