Update on known audio issue

A few weeks ago, Nanit was made aware of an audio issue affecting a small number of customers (.03%) that occasionally played a distorted and unfamiliar sound through our camera. We escalated this issue immediately to the highest levels of the company given how important our customers’ trust is to Nanit.

Since that time, we have been laser-focused on resolving this issue so that our Nanit customers can continue to have peace of mind with our product. Based on our extensive in-house and third-party reviews of all available data, we believed the source of this audio issue was a technical bug that distorted an audio snippet and replayed it back typically