Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
📲 App Talk: Introducing Care Logs | May 2024
Connected care, centralized to share. In this month's app talk, community members got a first look at Care Logs - your favorite new baby tracker.
Care Logs is our next Nanit App feature to help support you on your parenting journey:
- Use one app to track baby’s feeding, changes + sleep
- Align caregivers with one clear view of baby’s day